Privacy Policy

At Tevoba, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online learning platform and educational services.

1. Information We Collect

Personal Information

When you register for our online learning platform, we may collect:

• Full name and email address
• Username and password
• Profile picture and bio information
• Educational background and learning preferences
• Payment information for course purchases
• Communication preferences and language settings

Learning Data

To provide personalized educational experiences, we collect:

• Course enrollment and completion data
• Quiz scores, assignment submissions, and grades
• Learning progress and time spent on materials
• Video watch history and interaction patterns
• Discussion forum posts and peer interactions
• Certificates and achievements earned

Technical Information

We automatically collect certain technical data:

• IP address and device information
• Browser type and version
• Operating system and screen resolution
• Cookies and similar tracking technologies
• Usage analytics and platform interactions

2. How We Use Your Information

We use the collected information for the following purposes:

• Educational Services: Delivering courses, tracking progress, issuing certificates, and providing personalized learning recommendations
• Account Management: Creating and maintaining user accounts, authentication, and customer support
• Communication: Sending course updates, educational content, platform notifications, and marketing materials (with consent)
• Platform Improvement: Analyzing usage patterns to enhance user experience and develop new features
• Security: Preventing fraud, unauthorized access, and ensuring platform safety
• Legal Compliance: Meeting regulatory requirements and enforcing our terms of service

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Educational Partners

With course instructors, educational institutions, and certification bodies to facilitate learning outcomes and credential verification.

Service Providers

With trusted third-party service providers who assist in platform operations, including:

• Cloud hosting and data storage services
• Payment processing companies
• Email and communication service providers
• Analytics and performance monitoring tools
• Customer support platforms

Legal Requirements

When required by law, court order, or to protect our rights, property, or safety of our users.

4. Data Security

We implement robust security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response procedures for data breaches

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Export your learning data in a standard format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze platform usage and performance
• Personalize content and learning recommendations
• Deliver targeted educational content
• Ensure platform security and prevent fraud

You can manage cookie preferences through your browser settings or our cookie consent manager.

7. International Data Transfers

As a global online education platform, we may transfer your information across borders to provide our services. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

8. Data Retention

We retain your information for as long as necessary to:

• Provide educational services and maintain learning records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain platform security and prevent abuse

Course completion data and certificates may be retained longer for educational credential verification purposes.

9. Children's Privacy

Our platform is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately for removal.

10. Third-Party Links

Our platform may contain links to external educational resources and websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through email or platform notifications. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Thank you for trusting Tevoba with your educational journey. We are committed to protecting your privacy while delivering exceptional online learning experiences.